HomeBlogProblem Solving: Tips, Tricks, and Tactics
Problem Solving

Problem Solving: Tips, Tricks, and Tactics

15 September 2022
A man is standing on a ladder, wearing a suit. He looks up, with a confident expression on his face. His hands are on the ladder's rungs, and he is wearing a pair of black leather dress shoes. In the background, there is a yellow letter ‘O’ on a black background, and to the right a white letter ‘O’ on a black background. In the foreground, a smiling woman is in a close-up picture, wearing a white shirt with a black vest. There is also a white letter ‘O’ on a black background to the right of her. The man on the ladder is making an effort to reach the top, and the words ‘strong’ and ‘perseverance’ come to mind.

It's often said that life is a series of problems waiting to be solved. Whether it's figuring out how to navigate a new city, tackling a challenging project at work, or simply deciding what's for dinner, our ability to solve problems defines much of our daily experience. Over the years, I've found that having a toolbox of skills and tactics can make all the difference in not just overcoming obstacles but thriving in the face of them.

Problem Solving StepsDescriptionBenefits
1. Step back and assessTaking some time to think about the problem and understanding the situation fully before looking for a solution.Prevents wastage of time and effort on hasty decisions and provides a broader perspective.
2. Brainstorm possible solutionsConsidering all angles of the problem and coming up with creative solutions.Allows the generation of more options and aids in finding the most effective solution.
3. Select the best solutionChoosing the best solution by thinking about all factors involved and weighing the pros and cons of each option.Leads to an efficient and effective solution.
4. Implement the solutionActing on the chosen solution as soon as possible.Fixes the problem efficiently.
5. Evaluate resultsAssessing the impact of the solution and making necessary adjustments.Helps in fine-tuning the solution and keeps the problem-solving process ongoing.
6. Repeat process if necessaryRepeating the above steps if the problem persists.Enhances problem-solving skills and finds the best possible solution.
7. Celebrate successesRecognizing and appreciating the successful resolution of a problem.Boosts morale and motivation, encourages continued problem-solving efforts.
Problem Solving ChallengesOvercoming challenges such as lack of knowledge, poor communication, and fear of failure.Improves decision-making skills, encourages growth, boosts confidence in problem-solving abilities.
Role of Communication in Problem SolvingInvolving multiple perspectives and constructive feedback in problem-solving.Ensures all angles are considered, fosters collaboration and creativity.
Problem Solving in Different IndustriesApplying problem-solving skills in different fields to adapt and overcome unique challenges.Promotes versatility and readiness to tackle a wide range of issues.

Let's dive into some tips, tricks, and tactics that can help you become a more effective problem solver. Along the way, I'll share some personal stories and insights that have shaped my own approach to tackling challenges.

Taking a Step Back: The Power of Pause

A few years ago, I was working on a critical project with a tight deadline. We were using the critical path method project management strategy to ensure we stayed on track. One afternoon, we hit a major roadblock that threatened to derail the entire project. My first instinct was to scramble for a quick fix, but instead, I decided to take a step back and assess the situation.

I remember thinking, "Maybe rushing isn't the answer here." So, I gathered the team, and we took the time to thoroughly understand the problem. By doing so, we discovered that the issue wasn't as severe as we initially thought. In fact, it opened up an opportunity to improve our process. This experience taught me the value of pausing before acting.



Why Pausing Matters

Clarity: Stepping back allows you to see the problem more clearly.

Perspective: It helps you consider different angles and viewpoints.

Calmness: It reduces the stress and urgency that can cloud judgment.

Preparation: Gives you time to gather resources and information.

Prevention: Avoids potential mistakes from hasty decisions.

In the words of psychologist Daniel Kahneman, "We are prone to overreact to threats and underestimate opportunities."^[Kahneman, D. (2011). Thinking, Fast and Slow. Farrar, Straus and Giroux.]

Brainstorming: Embracing Creativity

Once you've taken the time to understand the problem, the next step is to brainstorm possible solutions. I can't tell you how many times I've been in meetings where someone says, "We've tried everything," only to find out they've only considered a few options.

A technique I've found incredibly helpful is mind mapping. By visually laying out ideas, you can see connections you might have missed otherwise. For example, when I was trying to increase user engagement on a website, a mind map helped me link user feedback to design changes we hadn't considered.

Considering All Angles

Different Perspectives: Invite input from others to gain new insights.



Think Outside the Box: Don't dismiss ideas that seem unconventional.

List All Options: Write down every idea, no matter how small.

Ask "What If?": Challenge existing assumptions.

Use Analogies: Relate the problem to something familiar.

According to Edward de Bono, "Creativity involves breaking out of established patterns in order to look at things in a different way."^[De Bono, E. (1990). Lateral Thinking for Management. Penguin Books.]

Choosing and Implementing the Best Solution

After generating a list of potential solutions, it's time to choose the best one and implement it as quickly as possible. I recall a time when I was leading a team that had to cut costs without sacrificing quality. We had brainstormed several options, but we needed to act swiftly.

We evaluated each option based on impact and feasibility. In the end, we decided to renegotiate with our suppliers, which resulted in immediate savings. Acting quickly prevented further financial strain.

Action Steps

1- Evaluate Options: Consider the pros and cons.

2- Prioritize Solutions: Rank them based on effectiveness.

3- Make a Decision: Choose the solution that offers the best balance.

4- Develop a Plan: Outline the steps needed for implementation.

5- Implement Swiftly: Don't let indecision slow you down.

As Peter Drucker aptly puts it, "Unless commitment is made, there are only promises and hopes... but no plans."^[Drucker, P. F. (1954). The Practice of Management. Harper & Row.]

Evaluating Results and Adjusting

Implementing a solution isn't the final step. It's crucial to evaluate the results and make any necessary adjustments. When we renegotiated with our suppliers, we saved money, but we also noticed a slight drop in product quality. This feedback prompted us to adjust our approach, finding a balance between cost and quality.

Continuous Improvement

Monitor Outcomes: Keep track of the results of your actions.

Gather Feedback: Listen to stakeholders and team members.

Be Flexible: Don't hesitate to make changes if needed.

Document Lessons Learned: This helps in future problem-solving.

Celebrate Small Wins: Acknowledge progress to stay motivated.

The concept of continuous improvement is central to methodologies like Kaizen, which emphasizes that small, ongoing positive changes can reap significant improvements.^[Imai, M. (1986). Kaizen: The Key to Japan's Competitive Success. McGraw-Hill.]

1 Step back and assess, Taking some time to think about the problem and understanding the situation fully before looking for a solution, Prevents wastage of time and effort on hasty decisions and provides a broader perspective, 2 Brainstorm possible solutions, Considering all angles of the problem and coming up with creative solutions, Allows the generation of more options and aids in finding the most effective solution, 3 Select the best solution, Choosing the best solution by thinking about all factors involved and weighing the pros and cons of each option, Leads to an efficient and effective solution, 4 Implement the solution, Acting on the chosen solution as soon as possible, Fixes the problem efficiently, 5 Evaluate results, Assessing the impact of the solution and making necessary adjustments, Helps in fine-tuning the solution and keeps the problem-solving process ongoing, 6 Repeat process if necessary, Repeating the above steps if the problem persists, Enhances problem-solving skills and finds the best possible solution, 7 Celebrate successes, Recognizing and appreciating the successful resolution of a problem, Boosts morale and motivation, encourages continued problem-solving efforts, Problem Solving Challenges, Overcoming challenges such as lack of knowledge, poor communication, and fear of failure, Improves decision-making skills, encourages growth, boosts confidence in problem-solving abilities, Role of Communication in Problem Solving, Involving multiple perspectives and constructive feedback in problem-solving, Ensures all angles are considered, fosters collaboration and creativity, Problem Solving in Different Industries, Applying problem-solving skills in different fields to adapt and overcome unique challenges, Promotes versatility and readiness to tackle a wide range of issues

Repeating the Process

Problem-solving is not a one-time event; it's an ongoing process. Life will always throw new challenges our way. By repeating these steps—pausing, brainstorming, implementing, and evaluating—we build resilience and adaptability.

Building Habits

Practice Regularly: The more you use these steps, the more intuitive they become.

Stay Curious: Always look for better ways to do things.

Embrace Challenges: See problems as opportunities rather than obstacles.

Learn Continuously: Keep updating your knowledge and skills.

Network: Engage with others to exchange ideas and strategies.

Psychologist Carol Dweck's research on the growth mindset highlights the importance of viewing challenges as opportunities to grow.^[Dweck, C. S. (2006). Mindset: The New Psychology of Success. Random House.]

Celebrating Successes

Finally, it's essential to celebrate your successes, no matter how small. I remember the first time I solved a complex problem on my own; it was a small victory, but it boosted my confidence immensely. Recognizing your achievements keeps you motivated and reinforces positive behavior.

Ways to Celebrate

Share with Others: Tell friends or colleagues about your success.

Reflect on Your Journey: Take a moment to appreciate how far you've come.

Reward Yourself: Treat yourself to something you enjoy.

Set New Goals: Use success as a springboard for future objectives.

Express Gratitude: Thank those who helped along the way.

In the words of William James, "The deepest principle in human nature is the craving to be appreciated."^[James, W. (1892). Psychology: The Briefer Course. Henry Holt and Company.]

Bringing It All Together

Throughout my journey, embracing these problem-solving tactics has not only made me more effective but also enriched my life in unexpected ways. It's amazing how a structured approach can transform daunting challenges into manageable tasks.

One of the most profound experiences I had was volunteering abroad. Faced with language barriers and limited resources, applying these problem-solving steps was crucial. Taking a step back, I assessed the needs of the community. Brainstorming with locals, we came up with sustainable solutions. Implementing these ideas and evaluating the outcomes led to significant improvements in education and health services.

Final Thoughts

Becoming an effective problem solver is a journey, not a destination. By incorporating these strategies into your daily life, you'll find that challenges become less daunting and more manageable. Remember to take a step back, brainstorm creatively, act decisively, evaluate critically, and celebrate your progress.

I've found that these approaches not only help in professional settings but also enrich personal life. Whether you're dealing with a complex project or deciding on your next vacation spot, effective problem-solving skills make all the difference.

Next Steps

If you're interested in developing these skills further, I invite you to join us for our upcoming Problem-Solving Mastery Course. This four-day course is designed to equip you with advanced techniques and practical tools to tackle any challenge that comes your way. Together, we'll dive deeper into:

Brainstorming Techniques: Learn methods like SCAMPER and Six Thinking Hats.

Logical Thinking Processes: Enhance your reasoning and analytical skills.

Decision-Making Models: Understand frameworks to make better choices.

Creative Problem-Solving: Unlock innovative solutions.

Overcoming Psychological Barriers: Tackle procrastination and fear of failure.

Sign up today and take the first step towards becoming a problem-solving pro!


References

1- Kahneman, D. (2011). Thinking, Fast and Slow. Farrar, Straus and Giroux.

2- De Bono, E. (1990). Lateral Thinking for Management. Penguin Books.

3- Drucker, P. F. (1954). The Practice of Management. Harper & Row.

4- Imai, M. (1986). Kaizen: The Key to Japan's Competitive Success. McGraw-Hill.

5- Dweck, C. S. (2006). Mindset: The New Psychology of Success. Random House.

6- James, W. (1892). Psychology: The Briefer Course. Henry Holt and Company.


Remember, every problem is an opportunity in disguise. Embrace the journey, and you'll not only solve problems but also unlock new possibilities in your personal and professional life.

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Monica Bourbon
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She describes himself as someone who loves to write about digital marketing, social media and public relations. His personal development special interest lies in self-improvement through reading books on the subject of human behavior; she also has an eye for how these topics apply outside just business or career settings too!

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